Advancing Patient Care with and AI-Powered Chatbot
Challenge
Covid-19 patients enrolled in trial need an interface to provide regular health inputs (biophysical, biochemical and symptomology).
Using web surveys and 1-800 numbers are manually intensive, and result in inaccurate data capture.
Nurses need a way to understand who is getting better or sicker.
Solution
Build a chatbot utilizing natural language understanding.
Develop personalized virtual conversations when appropriate.
Develop a Triage model based on the Canadian Triage and Accuity Scale.
Create a reporting dashboard.
Results
The universal interface allowed patients to provide more complete information, making clinical trial results and analysis more accurate.
Reduced overhead for manual labor.
Mobile-friendly site enabled vast coverage and frictionless access to patients.
Received huge amounts of health markers to be used for research, demographic info and propensity forecasting.