5 Ways Retailers Can Use Tech to Make Black Friday and Cyber Monday a Success

Nov 22 2017

by Phil Goldstein

In the age of customers nabbing deals on their smartphones while sitting on the couch in their pajamas, Black Friday may not be what it used to be. But that doesn’t mean retailers don’t need to be ready. If anything, the push toward online sales and digital deals means that retailers need to invest even more in IT infrastructure than before, even if customers are not coming into physical stores. Data is the lifeblood of retailers looking to gain an edge in the digital age.

Why Retailers Should Retire Holiday Shopping Season

Nov 21 2017

By Denise Lee Yohn

The retail industry has been disrupted in practically every way imaginable. It’s about time that retailers also rethink their approach to the holiday shopping season. It no longer makes sense to rely on disproportionate revenue from the holiday season to make up for softness in sales during the rest of the year.

Many Strategies Fail Because They’re Not Actually Strategies

Nov 14 2017

By Freek Vermeulen

Many strategy execution processes fail because the firm does not have something worth executing.The strategy consultants come in, do their work, and document the new strategy in a PowerPoint presentation and a weighty report. Town hall meetings are organized, employees are told to change their behavior, balanced scorecards are reformulated, and budgets are set aside to support initiatives that fit the new strategy. And then nothing happens.