Welcome to part two of my three-part blog series. In blog one I reviewed some common AI terminology at a high level. In this blog I will explore the differences between machine learning and decision optimization.

KPI Digital entrepreneur Benny Cohen shares business acumen and scholarship support with students in McGill’s Master of Management in Analytics (MMA) and Master of Management in Retail (MMR) programs.

If you have only been paying a modicum of attention, you might have noticed that recent advances in AI have been shared ad nauseum through social media and technology blogs. With all the information that’s out there, it’s hard to sift through all the details to get a firm grasp on the practical elements of this topic to learn what it might mean for your business.

I often hear the terms Business Process Automation (BPA) and Robotic Process Automation (RPA) used interchangeably, and while they are both important to improving processes in an organization, they are different. I've also included an overview of Business Process Optimization (BPO) below to validate that it too has different strategies & outcomes. Here's your 101 on the various Process improvement solutions.

What makes AI so impactful in business and why now? We are entering a new chapter in the adoption of AI technologies: Capabilities are advancing, it is becoming easier to develop and implement AI applications and companies are seeing tangible benefits. To the customer, it is not AI that matters - it’s the fact that the business process got done on time and with accuracy. People don’t buy AI; they buy the solution to the problem.

Habit Lifestyle Medicine (HLM) releases FREE chatbot service for COVID-19 screening, risk assessment and intelligent assistance. In an effort to contribute to the COVID-19 battle, Lorne Friesen, Chief Executive Officer at HLM partnered with KPI Digital and Bots 4 Impact using the IBM Watson platform to offer a free and simple service to help Canadian First Responders and Frontline Health Care Workers prevent the spread of COVID-19.

KPI Digital is working with organizations across North America to help them deal with their short-term COVID challenges as well as work on strategies to set them up for success in navigating through “the new normal” when the current crisis is over. Many organizations are faced with short-term revenue loss and reduced cash flow. Organizations that prioritize innovative ideas and speed of transformation will revitalize their businesses and succeed in the new “Normal” faster.