• Sales Support & Administrative Assistant

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Sales Support & Administrative Assistant

Job Type

Full time


Montreal or Toronto




Base Salary

About KPI

KPI Digital is a leading Business Analytics, Digital Transformation and Performance Management solutions, software and services provider. With over 30-years of industry experience, KPI Digital continuously delivers value to clients across North America, medium-to-large organizations, across multiple industries, including Retail, Insurance, Telco, Banking & Manufacturing. We do this by optimizing their decision-making process and achieving superior results and ROI.

We are extremely committed to providing excellent value to our growing customer base with innovative solutions and expert services. We are investing heavily in this area and are working closely with our partner IBM to penetrate the market and grow with their solution platforms and our best-practice services offerings.

In 2018, KPI DIGITAL was selected as one of 17 Beacon Award Winners from over 400 global IBM Business Partner applications. Winning the 2018 IBM Beacon award for Best Watson Customer Engagement Cognitive Solution is a testament of our commitment to deliver exceptional solutions to help drive business value and transform the way clients and industries operate. In 2017 we won the IBM North America Choice Award for Digital Marketing Eminence.

What’s makes YOU unique?

Enjoy working as a team? Thrive on change? Always looking for more mentoring, training and education? Put your perseverance, personality and talent to work and help us strategically grow by supporting our sales team as a Sales Support & Administrative Assistant.


    40% of your time

  • Enter or update Account Contact in our CRM system (Microsoft Dynamics).
  • Track activity, sales progress, and opportunity details in our software platforms.
  • Based on profiles/segments-Identify and research prospects for sales team.
  • 40% of your time

    • Help with ppt presentations (gathering internal case studies, tailoring our About KPI, Workshop and Roadmap decks.
    • Coordinate schedules for product specialists to do customer demos.
    • Support the sales team to move prospects through the sales cycle from initial prep research, to quote/proposal development.
    • 20% of your time

      • Assist multiple sales team members with calendar management, travel booking, expense reports, correspondence support etc.
      • Utilize SharePoint to file sales enablement materials, prospect/customer documents.
      • Assisting with market intelligence.
      • Other admin related requirements as necessary.

      What do you bring to the table?

      • Ideally you have 1-3 years of experience in administrative (sales, marketing, tech an asset).
      • You are a multi-tasker, organized, and have excessive attention to detail.
      • You are a team player, a big believer in collaborating with, and supporting clients, sales team and business team members alike.
      • You are a self-starter and thrive in an environment where you are rewarded for being a keener.
      • Friendly, personable and have the ability to communicate ideas effectively.
      • You are a junky for information-constantly reading and wanting to understand how to better understand the world around us.
      • You are a whiz with MS Office programs.
      • Knowledge of Office 365 tools.
      • Comfortable in CRM tools (Microsoft Dynamics is an asset).
      • Bilingual


      • Competitive salary
      • Great benefits package with Group Insurance: Health, Dental, Travel, Life
      • Ability for RRSPs
      • Ability to contribute to new processes and idea
      • Perfect amount of education or software training in Office 365 tool
      • Informative lunch & learns
      • Awesome team environment with approachable leadership team
      • A work hard/play hard, familial culture that loves to get together whenever we can for great food (and drink), sporting events, BBQ and building events etc
      • Opportunity to grow into more senior role based on merit
      • Full kitchen with snacks, treats, espresso etc
      • Gym & cafeteria in our Montreal offices at Montreal’s Techno-Parc
      • Subway beside our Toronto Yonge & Bloor office

If this sounds like you, we’d love to chat! Please contact us.

Send your resume and cover letter to:

Apply now!
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