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3 Reasons People Are Critical For Digital Transformation Success

Aug 21 2018

Daniel Newman

Who is responsible for attracting top talent to your organization? Who creates your marketing campaigns and strategies for sales? Who interacts with customers on a daily basis? Your employees do. Employees are the lifeblood of business and yet we tend to forget what it would be like without them. We forget that even though we have technology for every task, nothing can replace the human touch and spirit. And for this reason, people drive the digital transformation.

Digital Transformation Is Not About Technology—It’s About Change

Digital transformation is not about technology—it’s about change. And it is not a matter of if, but a question of when and how. The role of the chief executive is fundamental to transformation and the rewards are high. The 23% of firms that have successfully digitally transformed in our MIT Center for Information Research survey of 413 companies globally, achieved 16 percentage points higher margin than the industry average.

Eight Ways AI Will Be Used In Marketing In 2018

Feb 27 2018

Sandra Peterson

In 2018, AI (Artificial Intelligence) will be at the forefront of major developments in marketing. As this emerging technology becomes more available to marketing professionals, here are a few capabilities adopters can expect over the months to come. AI has hit some rough patches in its early days. Some even consider it creepy. But for this consumer, B2B buyer, and marketer, AI will be a big win in 2018 — no matter what side of the campaign I’m on.


Four Things About Artificial Intelligence That Marketers Need to Keep In Mind In 2018

Farewell 2017, a year in which marketing technology really took off and where both consumers and marketers alike started to experience the potential of artificial intelligence in our daily personal and professional lives. Thanks to our new voice-operated companions Alexa and Siri, and advanced analytics tools based on machine learning becoming increasingly accessible, we all caught a glimpse of the exciting future driven by AI.

Collaboration made with social. Made with IBM for Princess Cruises

Apr 22 2014

Lori
Social Technology made by IBM, and deliverable by KPI, have benefited Princess Cruises and many other companies by making collaboration easier. On average, Princess Cruises has 1.7 million...