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Mike Baggott

Practice Leader, Performance Management, Scorecarding & Dashboarding



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  • Responsibilities at KPI

    Mike is a specialist in architecting and implementing best practices in scorecards and dashboards for KPI Digital clients. He heads a team of consultants who deploy scorecards and ashboards with a focus on:

    • Information alignment from strategy, operations and finance
    • Best practice, in-context charting and visualization.
    • Actionable information, conducive to aligned decision making, based on corporate strategic, operational and financial objectives.
    • Health Assessments around Performance Management, Dashboarding, Scorecarding and Information Alignment.

    Value to customers

    Mike has over 35 years of Information Management experience, as a former director of product management at Cognos, advising customers all over the world about BI strategy, competency centers and implementation. His focus is on:

    Advising clients on, best practices for analysis and design of usable, functional, performant operational, tactical or strategic dashboards

    Ensuring that clients use appropriate approaches to define performance management strategy, based on business value and implement suitable scorecards to facilitate organizational alignment

    Examples

    Mike provides guidance on competency centers, solution architecture design, principles for dashboards and scorecards and design best practices for global customers including Boeing, General Electric, Union Bank of Switzerland and American Express

    Furthermore, Mike analyzes and designs dashboards for executives in the wholesale and retail industry for clients such as Buffalo Jeans

    Mike is currently driving the delivery of standardized packaged services for performance investigation, capacity planning, profiling, design and implementation review


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