Using insight from internal and external data, our solution helps banks to improve their decisions on issues such as quickly and proactively identifying “at-risk” customers who might be considering a change in banks, finding patterns that indicate a customer is starting to shop around, understanding situations in which customers might shop more actively, and pinpointing which customers to retain.
- Leverage predictive analytics to help personalize the customer experience by making recommendations that are most relevant to each unique customer based on their behaviour, online activity, social media activity and much more.
- Leverage social media for customer insight. Analyze social media data from multiple channels to deliver valuable customer insight not available from any other source.
- Deliver timely, actionable insight at the point of interaction to improve the customer experience across the enterprise.
Empower wealth managers to see at a glance the metrics that truly matter
Our solutions provide wealth managers with instant insight into their assets under management, their most important accounts, and current market news and information to enhance customer satisfaction and service.
- Easily review with your customers detailed statement information with a Portfolio Summary and Portfolio Performance over time, holding by holding, including asset category and benchmark information, allowing the reader to quickly determine which holdings are outperforming and under-performing relative to their peer groups.
Move beyond spreadsheets to price deals consistently across all activities
- Ensure that deals are priced profitably, both for the particular deal in question and for the entire relationship. Ensure that your pricing aligns with corporate strategy, and easily update pricing models as strategy changes.
Our solutions help you optimally determine your customer segments, from those least likely to pay to most likely and prioritize you outreach and communications to align with collections goals and objectives. By identifying the right customers to contact (and through which channel), you can improve operational efficiency and recover mom money: a bottom line effect on income.
- Our credit risk management solutions provide the appropriate information to assess customers’ financial health and evaluate credit worthiness, then integrate that knowledge into their credit evaluation process. Predictive analytics enables you to continuously evaluate credit risk throughout the credit lifecycle.
- Our fraud solutions provide enhanced fraud detection that lets you quickly detect, prevent, and mitigate the ever-evolving realm of financial crime.
Validate forecast plans against corporate set targets and empower management to communicate their expectations clearly. Capture account and balance information for loan and deposit products to calculate the costs driven by associated volumes using transactions and activity information fed from any activity-based costing (ABC) solution.
- Our solution makes it straightforward to monitor key revenue, cost and profitability measures by branch, product type, product profile by customer, customer segmentation and even by household and combine it with local market information
- Deliver integrated planning and analysis capabilities to branch managers for an on-the-ground view (with real-time profitability feedback) of decisions related to branch volume, accounts, rates, spreads, fee income, compensation, staffing, direct expenses and assigned expenses
Our solutions provide actionable and predictive insight at a glance from your vast stores of available customer data, so you can better understand their needs, preferences, intentions, and much more.
- Drive innovation using advanced analytics while managing cost
- Optimize financial performance and employ advanced predictive analytics to “anticipate and act” on evolving business conditions